The credit union draws on the strategic advice and expertise of its partner, becoming the second largest credit union in Minnesota and one of the top 100 in the United States
MONETT, Mo., August 10, 2021 / PRNewswire / – Jack Henry & Associates, Inc.Â® (NASDAQ: JKHY) is a leading provider of technology solutions and payment processing services primarily to the financial services industry. His SymitarÂ® division announced today that TruStone Financial Credit Union is leveraging its open technologies to maintain a personal touch with members throughout its merger and beyond.
Previously operating as TruStone Financial Credit Union and Firefly Credit Union, the integration of the credit union merger was completed in March. The credit union uses Symitar heart as good as Banno Digital Platform â¢, including payments and other additional features. Benefit Jack Henry technology has been a critical part of the transition. TruStone sits on Banno’s Customer Advisory Board and participates in pilot and beta testing.
Dale turner, President and CEO of TruStone, said: âIt is clear that Jacques Henri considers feedback and strategic direction when innovating on behalf of their clients, which has been an influencing factor in our decision to partner with them throughout the merger and into the future of our credit union. This merger was a milestone in the history of our credit union and we needed a partner who could meet the needs of our business as well as our members with modern technology. We are confident that we are working with a partner who has a proven track record of listening, valuing our business and constantly innovating on our behalf. “
Firefly was previously on the core of a competitor before the merger, but the newly merged credit union decided to continue its relationship with Jacques Henri due to immediate efficiency gains and established infrastructure. TruStone was also already operating the Banno digital platform; now that the merger is complete, more than 100,000 members are benefiting from this digital experience. Not only will members enjoy better features like secure live human chats and faster speeds, including 1 to 2 second view from app launch to transaction, as well as customer centric digital banking experiences. human, but will have open access to popular third-party applications.
Turner added: “We learned many lessons during Covid-19 about the rapid adoption and use of digital services. Dynamic systems are table issues – we need to be fast and responsive to a rapidly changing digital landscape. . “
Shanon McLachlan, vice-president of Jacques Henri & Associates and Chairman of Symitar, said, âMergers can be difficult under any circumstances, and this merger was the largest of its kind in the history of credit unions. We are honored that TruStone and Firefly have trusted our decades of experience to make the transition.This is often a time when partnerships are reassessed, but for us, it is a true testament to the strength of our relationship and the value that our technology brings to both the institution and its members. We look forward to developing our relationship with TruStone and continuing to support their journey. “
Symitar, a division of Jacques Henri & Associates, Inc.Â®, is the leading provider of integrated computer systems for credit unions of all sizes. Symitar has been selected as a primary technology partner by more than 700 credit unions, serving as a single source for integrated enterprise-wide automation and a single point of contact and support. Further information is available at www.symitar.com.
On Jacques Henri & Associates, Inc.
Jacques Henri (NASDAQ: JKHY) is a leading provider of technology solutions primarily for the financial services industry. We are an S&P 500 company serving approximately 8,500 clients nationwide through three divisions: Jack Henry BankÂ® supports banks ranging from community banks to multi-billion dollar institutions; SymitarÂ® provides cutting-edge solutions to credit unions of all sizes; and ProfitStarsÂ® offers highly specialized solutions to financial institutions of all asset sizes, as well as to various corporate entities outside the financial services industry. With a legacy of dedicated openness, partnership and user orientation for over 40 years, we are well positioned as a driving force in the market for digital solutions and payment processing services ready for the customer. to come up. We give our customers and consumers human-centered, technology-driven and knowledge-driven solutions that will get them where they want to go. Are you ready for the future? Further information is available at www.jackhenry.com.
Statements made in this press release that are not historical facts are forward-looking information. Actual results may differ materially from those projected in any forward-looking information. More specifically, there are a number of important factors that could cause actual results to differ materially from those anticipated by any forward-looking information. Additional information on these and other factors, which could affect the Company’s financial results, is included in its filings with the Securities and Exchange Commission (SEC) on Form 10-K, and potential investors should consider these statements. Finally, there may be other factors not mentioned above or included in documents filed by the Company with the SEC that may cause actual results to differ materially from any forward-looking information.
THE SOURCE Jacques Henri & Associates, Inc.