WATCH: Launch Credit Union’s fraud manager provides tips and tricks to avoid scammers


VIDEO ABOVE: Launch Credit Union’s fraud manager talks to Space Coast Daily’s Karina Connor

BREVARD COUNTY, FLORIDA – In today’s high-tech world, it’s essential that everyone takes steps to protect their confidential information from scammers. Launch Credit Union’s fraud manager recently visited Space Coast Daily’s Karina Connor to share some tips for avoiding fraud and scams.

To Launch of the Caisse Populaire, they offer real-time fraud alerts.

With text fraud alerts, you can help prevent fraudulent transactions on your debit and credit cards. Launch does not charge you for this service; however, you may be charged courier fees by your mobile carrier.

With text fraud alerts, YOU identify whether a transaction is fraudulent or not. If you confirm fraud, you will receive a reply asking you to “call our fraud prevention department” and giving the number. If it’s not a fraud, just answer “N” to the text and that’s it!


■ Protection and security

■ Quick notification of suspicious activity

■ No registration required

■ Make sure to check that your contact information (phone number and email) is correct in our system.

■ Do not click on unknown links

■ Do not open emails claiming to be from the Centers for Disease Control and Prevention (CDC).

■ Skip online offers for treatments and vaccines (there are currently none)

VIDEO ABOVE: 4 ways scammers will try to impersonate your bank

Phone number spoofing

One of the scams that Launch Credit Union tackles is phone number spoofing.

Phone number spoofing occurs when someone disguises their real phone number by hiding behind someone else’s phone number, which is displayed on the phone screen, to make calls . Fraudsters spoof phone numbers known to be local or similar to phone numbers often used by the victim.

Never give personal or banking information to anyone over the phone. Be careful, the scammer will say anything to make the victim believe that this is a legitimate legal transaction.

Protect yourself from scammers by never answering a phone call from a number you don’t know and never call back a number you don’t know if you missed the phone call and it didn’t leave of voice message.


Phishing is when someone uses fake emails or text messages – even phone calls – to trick you into sharing valuable personal information, such as account numbers, social security numbers, or your login and passwords.

Scammers use this information to steal your money, your identity, or both. They may also try to gain access to your computer or network.

If you click on a link in one of these emails or text messages, they may install ransomware or other programs that block your access to your data and let them steal your personal information.

Scammers often use familiar business names or pretend to be someone you know. They are pushing you to act now – or something bad will happen.

Launch Credit Union was officially incorporated in April 1963, and since then we have been providing quality financial products and exceptional service to our members for over 50 years.

They look forward to helping you go above and beyond to achieve your financial goals. Stop by one of their conveniently located branches to open your savings and checking account, and learn about Launch Credit Union’s many products and services that could help you save time and money.

Romance scams

VIDEO ABOVE: Don’t Get Broke and Heartbroken Over Romance Scams

What do we mean by romance scams? We’re not talking about the person you thought was “the right one” but ended up being a failure.

We’re talking about people you meet online who shower you with attention…and then ask you for money.

Usually they want the money by wire transfer or gift card. They might claim they need it for a medical emergency or to come visit you. Then they take your money, but there’s no surgery or travel.

Romance scammers work hard to seduce people on dating apps and social media. They can lift photos to create an attractive profile or even steal a real person’s identity.

Just like with real romances, it may take them a while to gain your trust, but the scammer’s payoff can be significant. Last year, people reported a median loss of $2,600 due to romance scams.

Romance scams involve scammers preying on vulnerable people online who are looking for love. Scammers convince a user that they are in love and that’s where it all starts. From there, the scammers start asking for money and lots of money.

Excuses for not meeting in person include:
– to live abroad
– stuck in the hospital
– on an oil field
– in the army
– work as a doctor in an international organization

Scammers will come up with all sorts of reasons for needing the money, which is how some people are fooled. They may seem like legitimate reasons, but they are not. These scenarios include:
– Visa and travel documents
– Plane tickets
– Medical fees
– Gambling debts
– Customs fees
– For loved ones

Scammers want money fast and unconditionally, whether it’s once or multiple times, says Eveline, people can run out of savings before they know it. The three main ways scammers want money:
– Bank, bank or credit transfer
– Reloadable cards like MoneyPak
– Gift cards like Amazon, iTunes or Google Play

Launch of the credit union

Launch Credit Union offers many online and electronic services so you can access your money anywhere, anytime. But for those who prefer face-to-face service, their doors are always open.

Together we can find the right account, services and loans to help you go beyond.

For more information, you can contact Launch Credit Union at 321-455-9400 or 800-662-5257. You can also visit the website at


Previous Benchmark Federal Credit Union reports that even the savviest fall victim to scams
Next High loan delinquencies concern credit unions